Mediation is a conflict resolution process in which a neutral third party is used to assist the parties towards a mutually beneficial resolution of their disputes. Unlike the adversarial approach, mediation is a voluntary process in which parties make decisions together based on their own understanding and view of the problem. As mediators, we act as a catalyst for the process, helping parties reach an agreement by identifying issues, exploring possibilities and encouraging each party to understand the interests of the other parties. We promote communication skills that will allow for a greater understanding and a mutually acceptable solution. Consulting attorney’s handle all of the legal issues and draft the final agreement.
Mediation is a very useful tool, adaptable to anticipated problems, grievances and difficulties between parties even before the conflict may arise. Companies have seen confidentiality as a reason to use mediation ahead of litigation, particularly when there are sensitive issues being disputed.